Access problems are the most common gate calls, and often the simplest. A dead remote battery, a receiver that lost its pairing, or a keypad cooked by the summer sun. Sometimes it's bigger: a call box or phone entry system that needs repair or an upgrade. We pass these to local pros who handle gate access.
Sound familiar?
- One remote dead, the others work
- All remotes dead, the keypad works (or the other way round)
- Need new remotes programmed
- Keypad unresponsive, wet or cracked
- Intercom or call box not working
- Want phone or app control added
What a gate tech typically checks
- Receiver, antenna and wiring
- Remote compatibility and programming
- Keypad condition and wiring
- Entry system and phone line or cellular service
- Whether the operator itself is healthy
Before you call
- How many remotes and what kind (brand on the back)
- Which devices work and which don't
- Keypad, intercom or call box brand if visible
- Home, HOA or business
Questions
Can I program a remote myself?
Many openers let owners add remotes by following the manual. If it won't take, the receiver may be the problem, and that's when a pro helps.
Can I add phone control to my old opener?
Sometimes, with an add-on receiver or controller. It depends on the opener. Ask the pro what fits yours.
Service request // new ticketFree referral · St. Louis & Metro East